Some of the best things in life come in pairs. What’s salt without pepper? Peanut butter without jelly? Optimization without Oppty?
This mantra rings true within Salesforce throughout the Administrator / Partner relationship. Every company that decides to set up shop with Salesforce doesn’t have both, but we do recommend a look down both avenues.
So what exactly is the difference between the two? Think of a Partner as your head coach, while your Administrator is exclusively a quarterback coach. Of course, the Administrator knows football inside and out, but they were brought in specifically for their micro expertise with quarterbacks.
Together, your head coach and quarterback coach have found out how to run the deadliest offense in the nation. The entire team gets the attention they deserve, and the quarterbacks are learning from tried and true methodologies that propel them above all else.
This is what you’re looking for in your search for a partner. Do you want the deadliest business of all time?
Maybe deadly isn’t the word you’re looking for. In that case, let’s run through a few synergies your administrator will find with the implementation of a partner.
Industry Specific Synergy
We’re so collectively smart today as a human race as we continue to stand on the shoulders of giants. Could you imagine being the first person to ever perform or receive knee surgery? Kudos to them, as they started our rise towards perfecting the orthopedic techniques used today. Never again will we start from square one… So why would you?
A Salesforce administrator will easily be able to build what you ask for, a partner will make sure you’re asking for the right processes. An Administrator would have all the tools you need for knee reconstruction… A Partner knows exactly where to make the incisions and reattach all connective tissue one bit at a time.
Also, don’t forget… Your partner is Salesforce Certified. Even though you may be interested in a specific partner for a very specific process, we’ve all gone through the same certification process for quality control and seamless integration. Partners also have access to AppExchange, furthering the ability to streamline processes throughout all aspects of your business.
So, if we did want to get into orthopedics, we wouldn’t venture into uncharted territories ourselves. We’d call our knee guy, and he has a great map laid out.
Speedy User Adoption
Getting started with Salesforce is one of the best decisions you could ever make as a company. It’s also one of the most time consuming and headache-inducing processes if you decide to run at it alone without adequate help. Stand on the shoulders of giants, remember?
The first step beyond running at this alone is appointing an administrator. With that, your administrator may not have enough bandwidth when they first start to provide assistance for every single person on staff. Running through dashboards and training all employees on top of their other duties that come into play is more than time consuming, especially in the beginning.
Queue your new Salesforce Partner.
The systems your Partner has in place along with the full-time efforts of an administrator will have your office processes up and running within the hands of every employee in the quickest way possible.
A Salesforce Administrator has an overall plan when it comes to company-wide user adoption. A competent partner will have an actual map that can be walked step by step.
If we couldn’t sway you towards becoming a renowned orthopedic surgeon or legendary football coach, we definitely hope you understand the Administrator / Partner dynamic. Contact us anytime, we’d love to elaborate on what a Salesforce Partner can do for you.
